Some of the steps we have take to ensure that your online shopping experience is a safe one and a few tips as well ...
All online payments are processed by Sage Pay
, our online payments provider. Sage Pay has achieved the highest level of PCI DSS compliance. All communication between our website and Sage Pay is sent encrypted using 128-bit SSL certificates.
All payment information entered is done on Sage Pay's encrypted pages. Curtains Made Simple does not handle or store any credit/debit card or other payment information, it is all handled by Sage Pay.
In addition to taking payments online we also accept cheque and BACS payments as well.
PCI DSS Compliant
We have been been accredited as PCI DSS (Payment Card Industry Data Security Standard) compliant by Streamline / RBS World Pay.
Our business has been authenticated by VeriSign
and our website is checked daily for malware, to see our certificate click on the VeriSign logo at the bottom of the page.
Trusted Shops Guarantee
Being registered with Trusted Shops means that customers have the peace-of-mind that they can take out free additional Buyer Protection
when completing a purchase and confidence that they are buying from a reputable business.
To get the Trusted Shops approval seal we have under gone a rigorous review of our terms and conditions, the website itself has been reviewed to ensure that it complies with Trusted Shops Standards
Trusted Shops also operate a Seller Rating
scheme where customers can leave feedback. This scheme is fully auditable and each piece of feedback can be tracked back the related order and each reviewer must leave an email address that is subsequently verified. The Curtains Made Simple seller ratings cab be viewed here
Buy With Confidence - Trading Standards Approved
We have been Trading Standards Approved by Oxfordshire County Council. Approval involves having the businesses premises visited, background checks on the owners and directors, business terms and conditions reviewed and customer references sort independantly.
Additional Top Tips ...
Padlock - Make sure the payment page where you enter your credit card details has a padlock symbol at the beginning of the address bar. Clicking on the padlock will reveal further security information about the site.
HTTPS Not HTTP - Make sure that on the payment details page the start of the URL has HTTPS and not HTTP.
3D Secure - Make sure that your credit card is registered for 3-D secure. This provides an additional layer of security by asking you to enter a password that is registered with your card provider.
Contact Details - Is it a real business with real people? Make sure the business lists its physical address, company number, VAT number and telephone number
Anti-Virus software and Firewall - Make sure the computer your using has an up-to-date anti-virus software and firewall.
Install Computer Updates - Ensure that any Microsoft, Mac or Linux patches and updates have been installed.
Up-to-date Browser - Ensure that you are using most recent version of Chrome, Internet Explorer or Firefox. They will be the most secure. Some browsers like Chrome will automatically install the latest version. Others like Firefox or Internet Explorer will prompt you or give you the option when installing updates.
Keep Cards Safe - Keep your cards physically safe at all times.
Keep Financial Information Safe - Don't leave financial information laying around and shred financial documents before disposing.
Check Statements - Check your statements agree with your expected transactions.
Credit Card Are Safer - Consider using a credit card as they offer a higher level of consumer protection than debit cards.
Public Computers - If possible avoid making online payments on public computers e.g. internet cafes.