Delivery time for all made-to-measure items will be 3-5 weeks within the UK after receipt of the order or receipt of the fabric if supplying the fabric. If the fabric requested is not available at the time of order, an expected delivery date will be provided.
If you are in a hurry, please email us, as we should be able to help you!
Delivery to most European countries will add approximately 3–5 days to our delivery times in the UK.
Delivery to Canada & the USA will add approximately 4–8 working days to our UK delivery times. Please contact us if you would like to use a faster service.
Delivery to Australia & New Zealand will add approximately 4–8 working days to our UK delivery times. Please contact us if you would like to use a faster service.
Any taxes, customs duties and other related charges payable for deliveries outside the UK are the responsibility of the customer.
It is important that a local mobile number for the destination country is provided when placing your order to ensure the smooth delivery of your order and enable local customs agencies to contact you if necessary.
Order tracking information will be emailed once your order has been dispatched. It is important that the order tracking status is checked regularly once the order has been dispatched. This will alert you to any requests for customs duties payment or related hold-ups.
Generally, shipping goods to the EU is trouble-free, with 95% of orders arriving without any issues. The remaining 5% are resolved within a short period of time.
Our commitment to providing excellent customer service extends to ensuring all deliveries, whatever country they are being sent to, are successfully delivered.
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